In any business one of the key assets is “people”. 
Business staff or employees manage and deliver the products
or services for that business. It is therefore important to invest
in the knowledge and skills of these people.
Some of the main reasons for investing in staff training include:
Improves teamwork within the business
When staff and management are involved in designing and creating training plans for the business they are directly engaging with each other and improving lines of communication within the business. The management can set down their needs and requirements and the
staff can input their opinions and suggestions leading to improved teamwork
Improves quality and productivity
Training of key business staff will improve the quality of their work and the level of productivity within the workplace. The business will see a reduction on overall wastage and less downtime or errors. Tasks and jobs will be performed at a greater level and in a more timely manner this increasing overall productivity.
Improves job satisfaction, morale and motivation
The training provided to business employees will lead to greater job satisfaction and improve overall moral within the workplace. Employees will see that you are investing in their skills and knowledge and this will motivate them to perform their tasks and reach higher levels of performance.
Improves business image and customer satisfaction
When dealing with existing and potential customers you will need to build their confidence in your business including your key staff and work practices. With a well documented and managed training system staff skills will be recorded and certified to meet client needs and requirements. Will trained staff are capable of dealing with customer needs and complaints.
Improves use of new work techniques and technologies
With the ever evolving use of technology in business there is a need for skilled staff that can adapt and change their work practices to meet new technologies and practices. Investing in continuous or ongoing training will give the staff the confidence and ability to put these new technologies to work and benefit the business.