Excellence in Leadership is More Than a Trait

Leadership is more than learning the characteristics and habits of effective leaders. Truly effective leaders ensure the organization has clear direction and an infrastructure which will enhance the probability of the organization successfully achievin…

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Building a Culture of Mutual Agreements

I remember taking a parenting class when my boys were young. The big takeaways from the class were the requirement to tell your child what the consequences of their behavior would be and to be clear on what you expected from them.
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:30 or less: How to prepare your thirty-second commercial

By: Dave Hiatt, International Training Director, Global Accounts Think about the last time someone asked you to tell them a little about yourself. Did you stumble? Did you regret how you answered? Did you miss an opportunity to fit in something important? Sandler Training advises that all professionals – especially salespeople – take time to[…] Read More

The post :30 or less: How to prepare your thirty-second commercial appeared first on Sales Training Blog | Sandler Training.

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6 Ways to Improve Customer Service

By: Dave Hiatt, International Training Director, Global Accounts You know good customer service when you experience it. It’s hard to explain at times when it’s not so great, but it’s easy to recognize when a customer service agent has gone above and beyond to make sure you’re satisfied. At some point, every day, everyone is[…] Read More

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