After tabulating results from our IT Skills and Salary Survey last year, we published our first “ITIL Bump” graphic showing that respondents saw an increase in salary when adding an ITIL certification to their existing certification. Below is an update to those figures based on results from our 2017 IT Skills and Salary Survey.
Read moreYou’re a project manager in a strong matrix organization where a newly hired, entry-level network analyst has been assigned to your project team. At a recent organizational social function, a ranking executive (not a direct beneficiary of your project) casually informs the analyst that they exhibit great potential and will go far in the organization. This increases the analyst’s sense of self-importance and, consequently, the analyst no longer assumes they need to follow your directives. What would be your next step in resolving the conflict with this person?
Read moreDuring a facilitated workshop for the Define Scope process for your project, which of the following will not be an input to this process?
Read moreIt’s not uncommon for different teams to be managing the virtual switch and physical switch configurations. This can make it very difficult to troubleshoot unless each configuration parameter has been gone through manually. There have been enhancements to the vSphere Distributed Switch over the past few years to address these operational challenges.
Read moreIn our modern world, we love the convenience and timeliness of email and instant messaging platforms. They have allowed for a greater ease of near instant communication globally than ever before. Like all communication, regardless of form, it only remains beneficial through the ways we apply it. Online interactions need to be thought of in the same ways we treat our real-world interactions.
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