4 Ways to Incorporate Social Media into Your IT Support

Let’s face it, Facebook is by far the most popular mobile app, with Instagram and Twitter not too far behind. It’s not surprising that these social media sites have become a prime location for end users to voice their technical questions and frustrations or reviews of organizations, brands, products or even your IT service desk.

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Security+ Question of the Week: Security Risk at Lunch

While away from the office for lunch, you connect your notebook to a free WiFi hotspot provided by the restaurant. You sit in a corner booth, latch the notebook to the table and orient the screen so as to be visible only from your seating position. What security risk have you overlooked?

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