Security+ Question of the Week: Reduce Electrostatic Discharge
In addition to temperature, what other environmental metric should be monitored to reduce the occurrence of electrostatic discharge (ESD)?
Read moreAuthor: James Michael Stewart
How to Ensure Customer Service After Using Mobile Payment Systems
One of the most frustrating experiences we all encounter when making any kind of purchase is when there is a need to contact customer service. I hate calling customer service. It always seems like I have to explain myself several times to different representatives. Then I’m told about solutions — which were obvious to me to begin with and which I have already tried — that don’t work. I’m often treated as if I don’t know what I’m doing and the fact that I have a problem is a personal affront to the customer service representative (CSR).
Read moreWhat to Consider Before Linking Your Finances to Mobile Payment Systems
Most mobile payment systems require that you link one or more of your existing financial accounts to the mobile payment system via a credit card, debit card, ATM card or even a direct link to your checking account. This allows the mobile payment system to apply the charges for purchases to your existing financial account immediately.
Read moreSecurity+ Question of the Week: Security Breach Incident Response
In order to properly handle security breaches, what is the most important part of incident response?
Read moreSecurity+ Question of the Week: System Clock
During an incident investigation, you are looking over a log file from a comprised server when you notice that the system clock is off by 3 minutes and 12 seconds from other internal servers. How should you respond to this?
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