Author: Training Industry Articles

How can you learn anything in 60-seconds?

This is the most commonly asked question about microlearning and its training value in today’s workforce.

One significant challenge corporate trainers and managers face when they’re delivering a presentation to employees, directing a training classroom or soliciting feedback is that they don’t know what their audience is thinking.

Instructional designers often want a means to continuously hone their instructional design skills. However, traditional methods to do this may not be satisfactory. An alternative is gamification.

Uncover strategies and best practices for adopting an effective sales training process for change management within your organization.

Customer service, even technical support, can no longer be considered simply a cost center like maintenance and payroll, to be tightly managed and trimmed wherever possible.