Sales Coaching for Improved Performance

Research shows that effective sales coaching can dramatically improve the performance of sales teams – in some cases driving up revenues by 20% or more.

But all too often, sales organizations find it challenging to develop a sales coaching program that’s embedded in a coaching culture.

Read this white paper and learn best practices and strategies for developing an effective sales coaching program for your organization.

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Tech Support Meet Customer Service

Mike owns a BMW R80/7 motorcycle and recently needed some repairs.

“Last time, I took it to XYZ Cycle Service, but I just can’t get myself to go back there,” he said. “They’re supposedly the best in town, but they were downright rude. They told me to just leave it and they’d get to it when they could. They acted as if even the simplest question was a huge imposition.”

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