This article explores the benefits and challenges in using converted training content to ensure that your employees have access to the content they need when, where and how they need it.
Read moreThis e-book explores the metrics your managers might be missing when it comes to coaching and the role new technologies can play to deliver them.
Read moreThis post is intended to help Global Knowledge students navigate Avaya’s new and improved certification web page. Please always check avaya-learning.com for updated certification curriculum and exam objectives.
Read moreThe proliferation of interconnected network devices across the Internet is a hot topic of conversation in the IT world these days. Everywhere you look, you see references to the Internet of Things, or IoT, as it is called. But a higher level view also reveals a growing basic internetworking of systems and, by extension, people. With business portals and nested company hybrid cloud infrastructures, IT cybersecurity is no longer a “my shop is my shop, your shop is yours” endeavor. The infamous Target breach of 2013 is glaring proof that a business partner’s lack of cybersecurity vigilance can lead to an exposure of your own.
Read moreWith millennials now the largest segment in the U.S. workforce, leaders need to embrace innovative strategies to engage this willful generation. This article examines fives ways that leaders can build a workplace culture that embraces millennial values…
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