Getting Started with Cisco UC Technologies

When Alexander Graham Bell invented the first telephone in March 1876, he could hardly have conceived the impact it would have. Today, nearly a century and a half later, human beings communicate verbally using landline phones (e.g., traditional home telephone) and cellular telephones, and access data along these very same lines. Bell’s original device made use of analog technologies of the day, which was transitioned to digital transmission in the Public Switched Telephone Network (PSTN) core. Voice conversations in this proverbial world took place through a series of physical electrical circuits, thus named circuit-switched. The next progression and/or transition of telephony came in the form of packet-switched telephony, giving way to the all too familiar term VoIP (Voice over Internet Protocol). In positioning its technologies for this next-generation methodology, Cisco pioneered a number of critical elements that paved the way for practical, affordable telephony that we will examine here.

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A Better Way to Role Play

Most salespeople hate role play even though it is one of the best tools to help them grow. Unfortunately, traditional role plays set up a salesperson to feel bad about themselves instead of learn. We strongly suggest that managers be the salesperson when role playing, especially when working with new reps, for two reasons. First,[…] Read More

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CCNP Exam Prep Tips and Must Knows

In January of 2010, Cisco announced they were updating their CCNP curriculum and their certification exams through what they described as “a comprehensive process involving customers and partners from around the globe.” The revisions focused “on the competencies that are needed to plan, implement, and troubleshoot the routed and switched networks of today and are designed to be more predictive of job readiness.”

As a result, the exams became more challenging and focused on core competencies for routing, switching, and troubleshooting an enterprise network.

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CASP Approved for DoD 8570.1

According to the Defense Information Systems Agency (DISA) the CompTIA Advanced Security Practitioner (CASP) is now 8570.1 approved. That’s good news for anyone looking for an alternative to what’s currently on the list for IAT level III and IAM level II security certification compliance.

CompTIA’s CASP certification is one of the newest security certifications and is designed for security professionals that have a minimum of 10 years hands-on experience in IT administration and at least five years of hands-on technical experience. What I like about the certification is that it’s a challenging certification that requires candidates to have hands-on experience with multiple security and networking technologies. While there is no required prerequisite, the CASP certification is intended to follow CompTIA Security+ or equivalent certification.

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