Global Knowledge and Windows IT Pro produced the 2013 IT Skills and Salary Report based on input from nearly 12,000 IT and business professionals in North America. The survey was conducted online from September 10 to October 19, 2012.
Read moreIn the 21st century business world, the people that make a difference are not only those who improve the bottom line. The focus has long been on people that can increase sales, but that is beginning to change. My clients understand that as the world becomes more global and technology brings us closer together, what matters just as much is focusing on self-awareness and leadership. Efficiency is important, but success is no longer just about the process and the results. It’s also about the people involved. People who have the self-awareness of an intentional, strong identity can lead themselves to overcome obstacles in their own lives so that they can lead others in their organization toward success.
Read moreWhen I teach the CallPilot product, one comment I often get is that an administrator spends so much time simply resetting passwords for users who have gotten locked out of their mailboxes because they forgot their password. Here we will show an administrator how to set up and utilize Password Reset Service, introduced with CallPilot Release 5. This feature is not unlike trying to access one of your accounts online when you can’t remember your user ID or password. You are given a link, typically via e-mail, that allows you access to reset both.
Read moreIn the complimentary article, Three Quick Steps to Get More Leaders Coaching More Often, Alan Fine, Founder and President of InsideOut Development, outlines three simple, yet critical elements for increasing the adoption of internal coaching initiative…
Read moreResource Pools have been great tools to manage resources for large companies where each department was used to buying their own resources but was forced to move to a shared resources model. In this case, each department was accustomed to purchasing their own servers that the IT Department managed. In the new model, all servers were virtualized onto the same hardware, and each department was charged for the CPU, RAM, and other resources they expected to use. The managers of the departments wanted some assurance that they would be provided with the resources for which they paid.
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