Why Avaya IP Office Training Could Work for You

bluelaptopProblem: A major Canadian Telecommunications Carrier company needed focused supplemental content for an Avaya CCR Application. They were implementing an Avaya IP Office solution but needed additional understanding of the functions and capabilities in IP Office. To meet their instructional needs, the company needed a custom curriculum including an IP Office Advanced Configuration Application Workshop training course and a one day add-on covering the Avaya CCR Server Reporting application.

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Smartphone Security Tips

Tablets and smart phones exploded into the workspace in 2012, and that trend is expected to continue. The ease of use and size make these smaller devices the preferred technology for many people. Unfortunately, approximately $7 million worth of smart phones go missing globally each day, according to Verizon. When these devices are misplaced, they become a security risk.

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Identity vs. Role

Sandler Training has many novel approaches to selling. But back in 2000 when I started my sales training business, there was one topic in particular that I wasn’t expecting in a sales training curriculum. There was an entire section dedicated to insuring that salespeople’s self-identity was separate and distinct from their sales role. I figured[…] Read More

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Identity vs. Role

Sandler Training has many novel approaches to selling. But back in 2000 when I started my sales training business, there was one topic in particular that I wasn’t expecting in a sales training curriculum. There was an entire section dedicated to insuring that salespeople’s self-identity was separate and distinct from their sales role. I figured […]

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