Why Avaya IP Office Training Could Work for You

Problem: A major Canadian Telecommunications Carrier company needed focused supplemental content for an Avaya CCR Application. They were implementing an Avaya IP Office solution but needed additional understanding of the functions and capabilities in IP Office. Solution: To meet their instructional needs, the company needed a custom curriculum including an IP Office Advanced Configuration Application Workshop training course and a one day add-on covering the Avaya CCR Server Reporting application.

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You can’t earn when you’re in “knowing” mode

Salespeople could significantly increase their earnings if they stopped saying and believing “I know why…” The reality is that their “knowledge” is a guess created from vague statements from prospects (“we really like your presentation”) and clients (“your service is top notch”) that salespeople leave unexplored because they don’t want to be “pushy”, “rock the […]

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VMware Resource Pools: Prioritizing VMs

Resource Pools are often misunderstood, disliked, and untrusted by vSphere Administrators. However, resource pools can be very useful tools for administrators who want to configure resource management without having to individually configure each VM. This leads to the administrator’s desire to explore the proper usage of resource pools.

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