Achieving Cisco UCM Class of Service with Partitions

Class of Service within Unified Communication Manager (UCM) is a way of controlling which phone numbers a particular device can call. For example, do you want the phone in the lobby to be able to call a long-distance number? Normally, we would not want this to be possible, and restricting the phone numbers a particular device can reach is used extensively within most corporations. Cisco Class of Service is achieved by implementing two components that allow great flexibility in this area. These two basic components are called Partitions and Calling Search Spaces.

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Why your onboarding is contributing to your turnover

It’s estimated that the cost of recruiting, interviewing, hiring and onboarding a new salesperson costs a company between $75,000 and $300,000 per rep. Unfortunately for most companies, their onboarding program contributes directly to those new reps leaving. Let’s pretend we’re watching a newly hired rep; we’ll call him Greg. Greg was highly successful with his […]

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PaaS for Application Management

Platform as a Service (PaaS) is where you’ll find the full promise of cloud computing. I say this because cloud computing (and most legacy IT infrastructure too) exists for one purpose: to deliver software applications to users. We don’t run huge data centers because it’s fun — we do so to host applications. All that compute, storage, and networking exist to make software features available to users, and PaaS makes it far easier, faster, and cheaper to do so, and do so well.

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The key to success in sales: an agenda

Your meeting date and time has been established.  You’re confident your product or service is superior to your competitors.  Your goal for the meeting is to convince the prospect.  You’ve planned to be there for 45 minutes. The prospect checks their calendar and realizes a few minutes before that they’ve scheduled a meeting with some salesperson and they’re […]

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