You are managing a process improvement project that is attempting to improve the efficiency of technical processes for offshore drilling operations. Which quality control tool would you use to determine if there was a relationship between the length of the team’s work shifts and the number of safety incidents reported?
Read moreWe continue with our discussion with Brad Johnson who manages Apache Hadoop certification at Cloudera University and recently completed the testing upgrades to CDH 4.1. In this segment Brad talks about the value behind Cloudera certifications and how they are a differentiator.
Read moreLarge organizations often have a high demand for learning but a low capacity to deliver on that demand, particularly on a wide variety of topics or in formats that meet the needs of all employees. Partnering with other organizations can increase and e…
Read moreIn this post, we are going sort through the evolution of the different programs that have been used over the years to create call processing instructions. We will explore how programming progressed from exclusively text-based scripting to scripts and graphical-based flows. Tips for working with flows will be described. We will discuss the introduction of the Contact Router and different ways of supporting the first place (Contact Router or Master script) where all contacts are processed.
Read moreVMware recently revamped their certification roadmap to focus on job roles instead of products. So what does that mean for you?
New certifications that are better aligned with everyday tasks you perform
Flexible career paths
Strong correlation between courses and certifications
