From start to finish, developing a content development strategy is not simple. It’s a complicated process that involves great planning and diligent research. Calculating the cost of this endeavor is an even greater feat, but by combining your internal resource rates and external spending you will get a more accurate view of your true cost of content development.
Read moreTake a look at what can happen when you add ITIL Foundation certification to your technical certification.
Read moreWhich of the following is not a true statement?
Read moreAs IT organizations strive to provide more value to the ever-evolving nature of business, the ITIL Foundation course has become very popular, because it covers the concepts of managing IT as a set of services.
When students take the ITIL Foundation course, they often leave the classroom excited about how they can adjust the way they work to help the business meet its needs. Many times, this excitement is coupled with the desire to act immediately to show what they’ve learned from the course. This desire for immediate action can often produce negative results.
In this series, we’re taking a look at some of the common mistakes people make after they complete their ITIL Foundation course.
Read moreUsing the following decision tree, determine the expected value of each decision node. Which product should the company pursue?
Read more