Technology

ITIL Newbie Mistake #7: CAB Meeting Burnout

June 17, 2014 Brady Orand Cisco, Cloudera, Featured, Professional Development, Project Management, Routing & Switching, Technology, Training in Business

As IT organizations strive to provide more value to the ever-evolving nature of business, the ITIL Foundation course has become very popular, because it covers the concepts of managing IT as a set of services.

When students take the ITIL Foundation course, they often leave the classroom excited about how they can adjust the way they work to help the business meet its needs. Many times, this excitement is coupled with the desire to act immediately to show what they’ve learned from the course. This desire for immediate action can often produce negative results.

In this series, we’re taking a look at some of the common mistakes people make after they complete their ITIL Foundation course.

Good Reasons to Get VCP5-DCV Certified

June 16, 2014 John Davis Cisco, Cloudera, Featured, Professional Development, Project Management, Routing & Switching, Technology, Training in Business

Achieving VCP5-DCV certification is a good way to distinguish yourself from others in the virtualization community. It’s also a great way to validate your technical capabilities as you look to advance your career. But that’s not all.

ITIL Exam Prep Question of the Week

June 16, 2014 Guest Authors Cisco, Cloudera, Featured, Professional Development, Project Management, Routing & Switching, Technology, Training in Business

Based on your knowledge of ITIL, identify the missing processes from the service operations stage of the service lifecycle: incident management, request fulfillment, problem management, ____________ and ____________.

6 Free Apps Every Salesperson Should Download

June 13, 2014 Sandler Training Cisco, Cloudera, Featured, Professional Development, Project Management, Routing & Switching, Successful Selling Strategies, Technology, Training in Business

It’s a fast-paced world and today’s salesperson needs to be one step ahead of the prospect and working as efficiently as possible. In addition, we’re more connected than ever and clients and prospects expect quick turnaround times and faster response rates. While it may seem like there aren’t enough hours in the day, there are[…] Read More

The post 6 Free Apps Every Salesperson Should Download appeared first on Sales Training Blog | Sandler Training.

SMSP Question of the Week

June 13, 2014 Guest Authors Cisco, Cloudera, Featured, Professional Development, Project Management, Routing & Switching, Technology, Training in Business

In social media, endpoint protection to a phishing attack could be detected and prevented by which of the following?