Your staff needs training in a particular area, so you do some research to find a course. You send your staff to the training and they come back enthused, assuring you that the class was enjoyable and that they were able to hone their skills through wh…
Read moreAs IT organizations strive to provide more value to the ever-evolving nature of business, the ITIL Foundation course has become very popular, because it covers the concepts of managing IT as a set of services.
When students take the ITIL Foundation course, they often leave the classroom excited about how they can adjust the way they work to help the business meet its needs. Many times, this excitement is coupled with the desire to act immediately to show what they’ve learned from the course. This desire for immediate action can often produce negative results.
In this series, we’re taking a look at some of the common mistakes people make after they complete their ITIL Foundation course.
Read moreVarious breakdown structures can be used on a project, such as the work breakdown structure. Which of the following is not a structure identified in the PMBOK® Guide?
Read moreSo when last we left our heroes/heroines (the mainframers), they alone stood between us and total chaos. As anyone who’s watched a horror movie knows, there’s safety in numbers, and so in terms of fighting a potential apocalypse, growing the ranks of the mainframers is priority number one. That task is exactly what IBM and Global Knowledge have started to tackle together.
Read moreBefore installing a new upgraded version of the IOS, what should be checked on the router, and which command would be used to gather this information?
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