Sitting in a restaurant, a guy leaned over and said, “Hey, are you wearing those Google Glasses I’ve been hearing about?” (For the record everyone, it’s Google Glass… singular. Not Google Glasses.) I replied, “Yes I am! Would you like me to show you how it works?” I got the reply I’ve received 99% of the time this comes up: “Sure, we’d love to see it!” Situations like this are common in my new life as a Google Glass Explorer.
Read moreWhile social media outlets offer new ways to connect with customers and users, they can also hurt IT productivity and reduce customer satisfaction. Let’s take a look at social media outlets in IT support.
Read moreWhich of the following is true, regarding the default gateway setting for an IP host?
Read moreMany years ago, my family and I were having lunch when a waiter, upon learning that I work in IT, asked why a hacker had targeted him and infected his computer, stealing his credit card information. I told him that it was nothing personal, and I explained that he had two protections.
Read moreAs an increasing number of tech-savvy millennials enter the workforce and mobile devices such as the iPad go mainstream; the speed and flexibility of mobile training is imperative to enhancing the learning experience and productivity of the modern work…
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