Technology

How Does Your Organization Appear to Suppliers?

February 6, 2013 Michael Scarborough Cisco, Cloudera, Featured, Professional Development, Project Management, Routing & Switching, Technology, Training in Business

As Bossert (2004) indicates in The Supplier Management Handbook, the relationship between suppliers and purchasing organizations has historically been adversarial. However, due to significant changes in technology, increased levels of services desired, and a focus on generating shareholder value on both sides of the supplier/purchasing organization relationship, both parties are more likely to work together to create overall value. In other words, the success of the purchasing organization is highly dependent upon the success of the supplier.

Avoiding the Seven Sins of Customer Experience

February 6, 2013 Training Industry Articles Cisco, Cloudera, Featured, Professional Development, Project Management, Routing & Switching, Technology, Training in Business

We have all experienced it. Already flustered from dissatisfaction with a purchased service or product, we turn to a company’s associates for help, only to be met by indifference, rudeness or a memorized response that does not address our real needs. Not only does the poor response anger us in the moment, it threatens our loyalty to and positive impression of the brand.

Low Tech Solutions to Survive a High-Tech World

February 6, 2013 John Mark Ivey Cisco, Cloudera, Featured, Professional Development, Project Management, Routing & Switching, Technology, Training in Business

“Identity theft sucks. If you’ve ever been through this, you realize how painful this truly is.”

And with that, Jeff Moulton of the Georgia Tech Research Institute began his identity theft workshop at AFCEA’s West 13 conference in sunny San Diego. I was fortunate enough to attend the identity theft workshop where he shared some simple, common sense ways that even the “most technologically-challenged” folks can utilize to reduce their exposure to identity theft.

Remote Network Performance Monitoring

February 5, 2013 Paul Simoneau Cisco, Cloudera, Featured, Professional Development, Project Management, Routing & Switching, Technology, Training in Business

Each network manager must decide which open source and proprietary solutions offer methods to use to gather and make sense of the performance data. This means a delicate balance of monitoring networks and recognizing that monitoring can add to network traffic. Here we will look into a few of the remote monitoring options.

Just give me the project – I’m technically brilliant!

February 5, 2013 Sandler Corporate Blog Cisco, Cloudera, Featured, Professional Development, Project Management, Routing & Switching, Technology, Training in Business

People from all walks of life can be technically brilliant and do a great job if someone would ‘just give them the project’. Many consultants become consultants because they believe they can provide a better product or service and make more money than if they stayed working for a company. It’s great to dream big […]