ITIL® Foundation Question of the Week: Continual Service Improvement
Preparing for ITIL® Foundation certification? Let’s flex those mental muscles with a quick quiz to help you prepare for exam day.
Read morePreparing for ITIL® Foundation certification? Let’s flex those mental muscles with a quick quiz to help you prepare for exam day.
Read moreOK, so unhappy employees are looking to change jobs. That’s not exactly breaking news. But how many IT professionals are actually exploring new employment opportunities? Since we started our report in 2008, the percentage of respondents considering a job change has ranged from 24 to 70 percent. That low point came in the first year of our survey. The high was two years later, just as the economic recession was ending and IT professionals emerged from a “just happy to be employed” mindset.
Read moreWhich four features are provided by Cisco TelePresence Management Suite (TMS)? (Choose four.)
Read moreIt’s hard to take time out of our harried lives to engage in activities from which we can learn, stretch and grow. The best ways to do so often involve taking risks, which can be scary, so another culprit kicks in: fear of criticism and its henchman, the human brain.
Read moreOur computer systems and networks contain quite a bit of private and often very valuable data, and we do everything within our power (and budget) to protect this data from unauthorized access. But how do you know that your security is working? How can you be sure that hackers, also called “Threat Agents,” aren’t able to bypass your security controls and access your confidential information? We can gain more confidence in our security policies and controls by changing our perspective. This requires thinking like a hacker.
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