No Need to Cry: The Simple Skills Answer to “WannaCry” Fallout, Mitigation and Response

As many are aware, a recent ransomware attack called “WannaCry” (among other names) was released and began to spread. This is a particularly virulent attack and has affected hundreds of thousands of computers. As with other ransomware malware, the software encrypts user files on the hard drive and holds them for ransom. The attackers promise to send a key to unencrypt the user files providing that the ransom is paid, which is approximately $300 in anonymous, untraceable Bitcoins.

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ITIL® Retains Rank Among Top 5 Most Popular and Top 20 Highest-Paying IT Certifications

You may have heard about IT service management and ITIL being yesterday’s news, but the survey suggests you need to re-evaluate those rumors. The enduring value of ITSM credentials and practices have been championed by Gene Kim, one of the Godfathers of the DevOps world, who has said, “It is my firm belief that ITSM and the DevOps movement are not at odds. Quite to the contrary, they’re a perfect cultural match.”

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