You are new to XYZ Corporation and have been named the project manager of Very Important Project. On this project, you have a team member who is unproductive and for whom you need to provide feedback for performance improvement. To do this, you coordinate a coaching session with the employee by going through that employee’s functional manager. In which organizational environment are you operating?
- Functional organization
- Matrix organization
- Productive organization
- Projectized organization
The correct answer is 2.
In a matrix environment, employees working on projects report to two bosses: a functional manager and a project manager. The project manager has authority over team members within the bounds of the project. A disadvantage of matrix environments is that additional procedures must be followed when managing those shared resources.
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