A+ | Training in Business

A+ Question of the Week

March 26, 2014 Toby Skandier Cisco, Cloudera, Featured, Professional Development, Project Management, Routing & Switching, Technology, Training in Business

Which of the following components can be used in a mobile device to detect if the device is being lifted or put down?

A+ Question of the Week

March 12, 2014 Toby Skandier Cisco, Cloudera, Featured, Professional Development, Project Management, Routing & Switching, Technology, Training in Business

How many volts of electrostatic discharge (ESD) are required to damage electronic components?

On the Way to One Million CompTIA A+ Certifications

March 10, 2014 Kathy Miller Cisco, Cloudera, Featured, Professional Development, Project Management, Routing & Switching, Technology, Training in Business

This summer, CompTIA is expected to issue its one millionth CompTIA A+ certification. To celebrate, CompTIA has joined with its partners to give away 150 A+ training prizes. In fact, Global Knowledge is chipping in our A+ Certification Prep Course. All the excitement got me thinking about the value of A+ certification.

A+ Question of the Week

February 26, 2014 Toby Skandier Cisco, Cloudera, Featured, Professional Development, Project Management, Routing & Switching, Technology, Training in Business

A laser printer prints a page lighter than normal. Other than that, no other issues are apparent. Which of the following is most likely the issue with the printer?

Social Media for IT Technical Support

February 13, 2014 Hank Marquis Cisco, Cloudera, Featured, Professional Development, Project Management, Routing & Switching, Technology, Training in Business

While social media outlets offer new ways to connect with customers and users, they can also hurt IT productivity and reduce customer satisfaction. Let’s take a look at social media outlets in IT support.