Call Screening

Enabling Call Screening Based on Caller ID in CUCM

September 23, 2014 Berni Gardiner Cisco, Cloudera, Featured, Professional Development, Project Management, Routing & Switching, Technology, Training in Business

Occasionally I am asked to configure the ability to block calls based on Caller ID. Prior to Cisco Unified Communications Manager (CUCM) v8, the only way to block these calls was to configure voice translation rules and profiles on the gateway receiving the calls. This has changed in CUCM v8 with the introduction of an additional parameter in translation patterns: Route Next Hop By Calling Party Number.