Training Auto Service Staff to Deliver an Outstanding Customer Experience
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Troubleshooting Versus Training
The post Troubleshooting Versus Training appeared first on Training Industry.
Read moreHow Training Programs Improve Customer Service
The post How Training Programs Improve Customer Service appeared first on Training Industry.
Read moreCapitalizing on Digital Disruptions
There is no question that forces like globalization, changing demographics, harsh economic environments and rapidly changing technology are creating challenges and conditions never experienced before. In this new world with volatility, uncertainty, complexity and ambiguity (VUCA) the only certainty seems to be the unstoppable and accelerating pace of technological advancement.
Read moreImprove Cloud Computing Service Quality with Five Simple Questions
Cloud computing means managing services, and that means delivering to customer expectations. If you manage cloud services delivery, your answers to five simple questions can help you determine whether you’re doing that.
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