Change is the order of the day, and now more than ever, the pace of business and technology change is accelerating. Businesses and customers are looking to IT service providers to be more responsive and deliver more frequent service changes with higher quality, which results in services that deliver more value to the business. ITIL is the de facto global framework for delivering and managing technology as a service to the business. Agile is a methodology for speeding the development and deployment of applications. DevOps is a philosophy or way of working that has the potential to realize greater benefits and faster delivery through such agile methods.
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