First-Level Event CorrelationEvent Correlation

First– and Second-Level ITIL Event Correlation

July 31, 2015 Michael Scarborough Cisco, Cloudera, Featured, Professional Development, Project Management, Routing & Switching, Technology, Training in Business

The event management process as defined in the “ITIL Service Operation” book includes two types of correlation as part of its activities. These two types of correlation are first-level and second-level.