Modern quality management and project management are complementary. They both emphasize customer satisfaction and the underlying belief that quality leads to customer satisfaction. The main objective in quality management is making sure that the project meets the needs it was originally created to meet—nothing more, nothing less. In other words, to ensure quality, you must meet the needs of the stakeholder.
Read moreFor many years, science has proven that we can only do one thing at a time. More specifically, we can attend to only one cognitive task and process only one mental activity at a time: we can either talk or read but not do both at the same time. We can only have one thought at a time, and the more we force ourselves to switch from one thing to another, the more we tax our mental faculties.
Read moreProjects are often complex, made up of a large number of moving pieces and bring numerous challenges to those involved. The reality is projects don’t always go the way we want them to. We often find ourselves being asked to do more with less and at a faster pace than we’re comfortable with. On occasion, we are successful in our efforts despite these restrictions.
Read moreIt seems that the cyber security conversation is never-ending. Topics, ideas, insights or just about any other constructive thinking inside your organization, has cyber security sprinkled into it. As they should, security teams are watching the warning networks, requesting tools to better secure data, patching and praying, as well as trying to imagine what’s next.
Unfortunately all of the confidence scores around stopping the next cyber attack or closing the next security breech assume the next one will be of the same type or kind as prior attacks. But what if it is not? What if the next security attack is of a totally different kind? What if the prior 37 attacks and cleanups have all left little pieces of code in places you may not think of, such as router cache, and the next attack will assemble those 37 bits of code into a completely new thing? Is your organization ready for that? How do you know? If not, how do you prepare?
When setting up an event management process, it is very important that a service provider is able to answer the following six questions. Failure to effectively answer these questions often results in an event management process that does more harm than good.
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