service level agreement | Training in Business

ITIL Exam Prep Question of the Week

June 30, 2014 Guest Authors Cisco, Cloudera, Featured, Professional Development, Project Management, Routing & Switching, Technology, Training in Business

What are the three types of service level agreement (SLA) frameworks referenced in the ITIL framework?

Read more

ITIL Exam Prep Question of the Week

June 30, 2014 Guest Authors Cisco, Cloudera, Featured, Professional Development, Project Management, Routing & Switching, Technology, Training in Business

What are the three types of service level agreement (SLA) frameworks referenced in the ITIL framework?

Read more