Making Change Management Your Cloud Computing and DevOps On-Ramp
Positioning standard changes as automation on-ramps requires validating and optimizing cross-process workflow, especially in response to user requests. This is required even more with PaaS and DevOps. Success with standard changes also requires recording and evaluating usage, successes, and failures. For these reasons, your change management process should administer standard changes. Using standard changes shows opportunities for automation and reduces risks at the same time. Standard changes can free your resources for other strategic tasks as they reduce costs and improve service quality and customer satisfaction.
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