Many companies are already using VoIP while incorporating video capabilities into their portfolio of services. One question that I am often asked is, “How can we ensure that the voice and video quality is good and consistent when using VoIP?”
Read moreVoice over Internet Protocol (VoIP) and Power Over Ethernet (POE) have an important relationship you need to consider when selecting VoIP phones.
Read moreIn January of 2010, Cisco announced they were updating their CCNP curriculum and their certification exams through what they described as “a comprehensive process involving customers and partners from around the globe.” The revisions focused “on the competencies that are needed to plan, implement, and troubleshoot the routed and switched networks of today and are designed to be more predictive of job readiness.”
Read moreVoice over Internet Protocol (VoIP) is quickly growing in popularity for both business and personal use. VoIP is a technology that encapsulates audio or voice communications in a data packet. The subsequent data packet is transmitted over the same data networks used for e-mail, web, and file transfer. VoIP can be as simple as a direct replacement for traditional landline phones. It can also be implemented to replace complex Private Branch eXchange (PBX) systems. Businesses use PBX systems to provide internal control (as opposed to Telco control) of desk extensions, voice mail, call forwarding, remote dialing, conference calling, and intercom features.
Read moreWith rising costs of mobile phone calling plans, the proliferation of non-phone portable devices, the disconnection of landlines, and the ubiquity of WiFi access, it’s no surprise the people are moving to mobile VoIP solutions as an inexpensive alternative to traditional landline phones and mobile carrier calling plans.
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