In retrospect, I think I’ve gone through three phases in working with organizations in transition. In the beginning, I thought that transition was a pretty simple business. Organizations only made it difficult by putting off dealing with it until it had generated a host of problems. Later, as I saw how complicated actual situations were, I decided that transition was hard to generalize about. Recently, though, I’ve been thinking that underneath all the complexity, the pattern is pretty simple and that there are really only a few things that you have to remember.
Here are seven of them…
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